Refund Policy — AnklynStore

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We want you to be fully satisfied with your purchase. Please review our refund policy below.

30-Day Return Window

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need proof of purchase (order number or receipt).

How to Start a Return

To start a return, contact us at anklynstore@gmail.com with your order number and photos of the item (and packaging, if damaged). We review every request individually and will let you know the next steps.

Please do not send items back before contacting us and receiving confirmation — unauthorized returns may not be accepted, and in many cases we can resolve the issue faster without requiring you to ship anything back.

Damages and Issues

Please inspect your order as soon as it arrives and contact us immediately at anklynstore@gmail.com if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right — usually with a replacement or a full refund, at no extra cost to you.

Return Shipping Costs

Because of the nature of our supply chain, in most cases we will not ask you to physically ship the product back — we'll resolve valid claims with a replacement or refund directly. If a physical return is required in specific cases, return shipping costs are the customer's responsibility, unless the item arrived damaged, defective, or incorrect.

Exchanges

The fastest way to get what you want is to request a return for the item you have (once accepted), and once approved, make a separate purchase for the new item.

Refunds

We'll notify you once we've reviewed your return request and let you know if the refund has been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take some additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at anklynstore@gmail.com.

Non-Returnable Situations

Please note that returns or refunds are not available for:

• Buyer's remorse after the 30-day window has passed
• Items returned without prior contact and approval
• Orders delayed due to an incorrect shipping address provided by the customer

Contact

For any questions about returns and refunds, reach us at anklynstore@gmail.com.